Enterprise Security
Ensure that your carefully designed physical security system performs exactly as you want it to perform.
Don’t Just Review Security Events – Prevent Them
When security and surveillance systems fail to protect and unwanted events occur, the root cause can often be traced to a breakdown in process or equipment malfunctions. Unfortunately, these system weaknesses typically go undiscovered…until an event happens that reveals them. ReTel Proactive Surveillance Video Auditing changes that, ensuring that carefully designed security systems and processes perform exactly as they were designed to do.
Ongoing Verification of Surveillance Asset Function
While most astute security directors have instituted a health check function for their surveillance assets, these automated systems often suffer from two key issues that limit their usability and effectiveness. First and foremost, health check systems are compromised by a poor signal-to-noise ratio that – depending on the number of cameras being checked – can generate dozens or hundreds of false positive alerts daily. For the security personnel that are supposed to review these alerts, the sheer number of false positives can be overwhelming, leading to true problems being lost in the noise of bad alerts. Second, health check systems are limited in their capabilities to provide a broader indication of surveillance asset health. Apart from basic camera functionality and some blockage indication, health check systems are typically unable to reliably capture focus issues, angle changes, occlusions and other types of performance faults that can prevent a camera from capturing usable data for review or prevention of a security event.
With ReTel’s CamTester service, you can rest assured that every camera in your system is checked on a regular basis to ensure a clear, consistent view to help security personnel identify events as they happen or after the fact. CamTester can be instituted on a daily to monthly schedule, at a cost as low as just pennies per camera per month.
Ongoing Verification of Security Protocol Compliance
Even the best designed enterprise physical security system can be compromised by innocent human errors. From employees propping open secure access doors to failures at guard-controlled access points, bad habits can quickly become issues if not discovered early and corrected. Unfortunately, revealing and reporting these issues on a regular basis using traditional methods can be time consuming and costly, if not impossible. ReTel SecureAudit changes that.
SecureAudit uses pre-existing surveillance video assets to audit and report on compliance with security protocol at key areas throughout an enterprise’s physical security system. Just as with CamTester, SecureAudits can be scheduled on a daily to monthly basis to consistently maintain compliance with policies and procedures that are critical to an enterprise’s security.
To learn more about how you can protect your enterprise’s security and maintain quality and performance, please visit our resource center for more information, or contact us now.









